Who we are
Effective Date: 5 May 2025
At DK Financial, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, mailing address, and date of birth.
- Financial Information: Income details, investment preferences, and insurance requirements to help provide accurate service recommendations.
- Health Information: When necessary for insurance applications (e.g., Drug & Dental Insurance, Critical Illness, Disability Insurance).
- Technical Information: IP address, browser type, pages visited, and usage patterns through cookies and analytics tools.
2. How We Use Your Information
DK Financial uses your data to:
- Recommend suitable insurance and investment products
- Respond to inquiries and provide personalized customer support
- Process applications and manage your accounts
- Improve website functionality and user experience
- Comply with legal obligations and regulatory requirements
3. Sharing Your Information
We do not sell your personal data. We only share your information with:
- Licensed insurance providers or underwriters to secure your requested coverage
- Government bodies if legally required (e.g., tax authorities or regulators)
- Trusted third-party service providers for secure data hosting or communication
All third parties are contractually obligated to protect your data and use it only for authorized purposes.
4. Your Privacy Rights
As a resident of Canada, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Withdraw your consent at any time (subject to legal obligations)
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us at [Insert Email].
5. Data Protection and Security
We implement strong physical, technical, and administrative safeguards to protect your data against unauthorized access, alteration, or disclosure.
6. Cookies and Analytics
Our website may use cookies to:
- Improve functionality and load speed
- Personalize content
- Track website usage for analytics
You can adjust your browser settings to refuse cookies; however, doing so may limit some site features.
7. Links to Other Websites
Our website may contain links to third-party sites. DK Financial is not responsible for the content or privacy practices of these external websites.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be posted on this page with a revised effective date.
9. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact:DK Financial
Email: kiran@dkfinancial.ca
Phone: +1-437-299-7789
Address: USA, Canada & Puerto Rico